Care for an example of
how IT, Legal, and Records need to work together (commonly known as Information
Governance?) Here’s one development:
Technology at ARMA International is a fascinating
mélange. Each year, we see incremental
improvements. There are faster scanners,
increasingly subtle analytics, greater capacities, more resolution,
less-volatile media, and more.
But the one technological breakthrough I saw in San Diego
filled a glaring abyss in Records & Information capabilities. While the technology is not “must have” for
all organizations, it is a game-changer for those that do.
I’m talking about records management in Structured Data Archiving. At least two vendors offered it at ARMA.
Why is SDA needed? Well, databases contain record-quality
information that is subject to an organization’s retention schedule. Sometimes that data needs to be off-loaded
from the database, for various reasons.
1.
The database may be full to the point of
diminished performance. Overload may
“bring a system to its knees”.
2.
A system
may be retired before the retention requirements on the data are fulfilled
3.
Data being archived may be on legal hold
4.
A database containing records may be inactive,
with little prospect for reenactment
When I last looked at Structured Data Archiving, a couple
years ago, there were plenty of products on the market. However, none that I saw had a facile
capability to apply the Generally Accepted Recordkeeping Principles to the
archived data. Oh, there were
workarounds, but they were either unacceptably expensive or architecturally
contorted.
Now there is software that can apply disposal dates to data
as it goes into the archive – even if the original database did not offer that
capability. Legal holds applied to the
data are maintained as the data is archived, later to be lifted while the
disposal clock to go right on ticking.
A caveat: any migration requires meticulous care to protect
the records’ integrity.
Nonetheless, for organizations with many outdated systems,
SDA can pay for itself because archived storage is cheaper than data on active
systems. At the same time, it lowers the
risk of losing record data or keeping it beyond its disposal date. This is a significant step forward.
Legal can have access to pertinent records, while the
Records department enforces its retention schedule, and IT makes it
happen. That sounds like Information
Governance to me.
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